Capahome Workmanship Warranty
Capahome LLC warrants the workmanship of every repair we perform for one (1) year from the date the work is completed.
If a repair we performed fails within that year because of how the work was done, we will return and correct it at no charge for labor.
The warranty stays with the home. If the property changes hands during the warranty period, the remaining coverage transfers to the new owner at the same address. No registration or paperwork is required.
Parts and materials. Parts, hardware and materials are covered by their manufacturer's warranty, on that manufacturer's terms and for that manufacturer's period. Capahome does not extend or replace the manufacturer's warranty on parts.
What this warranty does not cover
- New or unrelated damage that occurs after the work is completed
- Damage caused by weather, storms, hail, freezing, flooding or fire
- Damage caused by forced entry, break-in, vandalism or accident
- Damage caused by misuse, improper operation, or failure to maintain the window, door, blind or screen
- Normal wear and tear of moving and consumable components, including cords, weatherstripping, seals, gaskets and rollers
- Pre-existing conditions of the window, door or surrounding structure (such as rot, warping, settling or an out-of-square opening) that we identified and disclosed at the time of service
- Parts or materials supplied by the customer
This warranty is void if any person other than Capahome performs work on, adjusts, or attempts to repair the same component after our work is completed.
How to make a claim. Call (224) 434-0915 or email info@capahome.com within the warranty period. Give us the address where the work was performed - we will look up the service record. The date of the original service is helpful if you have it.
Limitation. This warranty is limited to correcting the workmanship of the original repair. It does not cover replacement of the unit, refunds, or any indirect, incidental or consequential damages.
